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MASTERING COMMUNICATION AT WORK: HOW TO(ISBN=9780071625029) 英文原版书籍详细信息
- ISBN：9780071625029
- 作者：暂无作者
- 出版社：暂无出版社
- 出版时间：2011-12
- 页数：240
- 价格：111.70
- 纸张：胶版纸
- 装帧：精装
- 开本：16开
- 语言：未知
- 丛书：暂无丛书
- TAG：暂无
- 豆瓣评分：暂无豆瓣评分
内容简介：
There's no way around it. Your success is at risk if you can't
communicate effectively. If you want to make a difference in your
organization, you must develop a communication playbook of
strategic responses to challenging situations so the people around
you thrive. The good news is that you can learn how to become a
master communicator. All you need is desire and this eminently
practical guide. In "Mastering Communication at Work," leadership
communication experts Ethan F. Becker and Jon Wortmann describe
easy-to-implement techniques for communicating in ways that empower
teams, serve clients, and develop stronger relationships. You'll
learn the secrets to making trust-building an innate part of your
life--and use your new talent to reduce your stress and improve
your organization on every level. "Mastering Communication at Work"
will instantly get you on track with Clear, actionable advice you
can put to use right away De*ions of the communication
tendencies everyone needs to be able to identify and execute Simple
drills to practice during your next meeting, one-on-one
conversation-- or even sitting at your desk Case studies, success
stories, and original research proving the impact of the authors'
techniques and formats When you master the wisdom inside, effective
and motivational communication becomes, in the authors' words, "as
natural as breathing." Use "Mastering Communication at Work" as
your coach and you'll see immediate results in yourself, your
people, and your organization.
书籍目录：
ACKNOWLEDGMENTS
INTRODUCTION
SECTION I
THE TECHNIQUES
CHAPTER 1
MATCH YOUR LISTENER'S TENDENCY
CHAPTER 2
MANAGE YOUR ETHOS
CHAPTER 3
SPEAK TO MOTIVATE
CHAPTER 4
FRAME
CHAPTER 5
VALIDATE
CHAPTER 6
ADD COLOR
SECTION 2
THE MOMENTS THAT NEED YOUR
LEADERSHIP
CHAPTER 7
DEFENSIVENESS
CHAPTER 8
MEETINGS
CHAPTER9
HIKING
CHAPTER 10
DELEGATION
CHAPTER 11
CKITICISM
CHAPTER 12
PRESENTATIONS
SECTION 3
THE MOST IMPORTANT CHAPTER
CHAPTER 13
COMMUNICATION AS A HARD SKILL
INDEX
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书籍介绍
"Mastering Communication at Work" is based on 45 years of research and working with over half-a-million clients around the world. From leaders of countries to leaders of companies to people just starting out in their career, Becker and Wortmann teach techniques that start with the essential wisdom of Aristotle and include the best practices in today's global organizations. The book includes interviews with leaders who reveal the inside story of the communication secrets at: the White House - Doris Kearns Goodwin, presidential historian and Pulitzer Prize winning author; Google - Laszlo Bock, Vice President, People Operations; EMI Publishing - Big Jon Platt, President; IBM - Jeanatte Horan, Vice President of Enterprise Business Transformation; Harvard Business School - Tony Mayo, Director of the Leadership Initiative; and, The New York Giants - Peter John-Baptiste, Director of Public Relations. "Mastering Communication at Work" provides clear, actionable advice you can put to use right away and simple drills to practice during your next meeting, one-on-one conversation - or even sitting at your desk. Use "Mastering Communication at Work" as your coach and you'll see immediate results in yourself, your people, and your organization.
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